FAQ
Check out our Frequently Asked Questions below.
If you still need help please contact us below.
Shipping
Where do you ship to?
We ship to Canada and the United States!
Live outside the US or Canada? Send us a message and we’ll see what we can do!
How long does shipping take?
CANADA
Processing time: 1-3 days. Shipping time: 3-10 business days.
USA
Processing time: 1-3 days. Shipping time: 6-12 business days
How do I track my order?
You will be sent a tracking number so you know the status of your order, every step of the way!
Returns
How do I return an item?
- Items are made upon order, for that reason, we are unable to accept returns or exchanges.
- Please review the sizing chart before ordering. If you have any questions, just ask! We want you to love your order 💕
My item came damaged, what should I do?
If the item arrives to you damaged or if the design is inaccurate, please send us a message! We will ask you for a photo of the item and try to have a new one shipped to you immediately.
Can I exchange for a different item?
- Items are made upon order, for that reason, we are unable to accept returns or exchanges.
- If you have any questions, just ask! We want you to love your order!